Clinical Liaison

Philadelphia, PA
Full Time
Clinical Services
Experienced

🏥 Clinical Liaison (RN)

📍 Location: On-Site – Philadelphia, PA 
🕒 Type: Full-Time | Salaried | 5 days per week + some weekend coverage
🕑 Schedule: 11:00 AM – 7:30 PM
💰 Compensation: $105,000 base + bonus potential
👤 Reports To: Sr. Director of Partner Operations
👥 Direct Reports: None
✈️ Travel: Light, with occasional out-of-state travel required


🌟 About myLaurel

At myLaurel, we’re transforming healthcare by delivering acute-level care directly into patients’ homes. We care for frail, elderly, and medically complex individuals—improving outcomes, reducing readmissions, and creating a dramatically better care experience.

🚑 Our Programs:

  • Rapid Advanced Care – On-demand, in-home urgent care

  • Acute Care at Home – Hospital-level care safely delivered at home

  • Recovery at Home – Transitional post-discharge care to prevent readmissions

Through our interdisciplinary model of telehealth physicians, in-home paramedics, and RN care managers, myLaurel is redefining where and how acute care is delivered.


💼 The Opportunity

We’re hiring a Clinical Liaison (RN) to support the launch and growth of a new hospital-partnered service line in Philadelphia.

You’ll act as the face of myLaurel inside the hospital—building trust, identifying eligible patients, and promoting our home-based acute care programs. This is a hybrid clinical-strategic role perfect for a nurse who excels in care coordination, patient education, and stakeholder engagement.


🧩 Key Responsibilities

  • 🤝 Hospital Engagement – Build strong relationships with care teams, physicians, and hospital leadership

  • 📈 Referral Management – Identify eligible patients and guide them into myLaurel’s acute care programs

  • 💬 Patient Education – Clearly explain services and care plans to patients and caregivers

  • ⚙️ Operational Integration – Seamlessly embed myLaurel into hospital discharge and care workflows

  • 🎯 Strategic Growth – Collaborate with internal teams to drive program adoption

  • 📊 Track Results – Monitor key performance metrics including referrals, patient satisfaction, and outcomes

  • 🤝 Cross-Team Collaboration – Coordinate with myLaurel’s internal care and operations teams


📅 A Day in the Life

  • Attend hospital huddles and rounds

  • Conduct chart reviews and referral assessments

  • Deliver program education to patients, caregivers, and staff

  • Track referral data and outcomes

  • Serve as a clinical ambassador for home-based acute-level care


✅ What You’ll Need

  • 🩺 Active, unrestricted RN license (required)

  • 🏥 5+ years of clinical experienceICU or ER experience strongly preferred

  • 🧠 Expertise in care transitions, discharge planning, and readmission prevention

  • 📢 Strong communication and relationship-building skills

  • 💻 Proficiency with EHRs and hospital systems

  • 🎓 BSN or related degree preferred

  • 🚀 Bonus: Experience in program development or liaison roles

⚠️ Note for Candidates: ICU or ER experience is highly preferred. Candidates without this background will be reviewed on a case-by-case basis.


📊 Success Metrics

  • 🚦 Referral volume & conversion

  • 📋 Referral appropriateness

  • 😊 Patient & caregiver satisfaction

  • 📉 Reduction in readmissions

  • 🤝 Hospital partner engagement & satisfaction


💡 Why myLaurel?

  • 🌱 Be part of a mission-driven company changing how acute care is delivered

  • 🏆 Make a high-impact contribution within a growing, innovative startup

  • 💰 Competitive salary + bonus potential

  • 👥 Collaborate with interdisciplinary care and operations teams

  • 💼 Help shape the future of home-based acute care


📩 Apply now to help bring acute-level care into patients’ homes—and change what’s possible in healthcare.

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