Clinical Liaison (NOLA)

New Orleans, LA

Full Time

Clinical Services

Mid Level

Clinical Liaison – New Orleans, LA

Transform Patient Care With myLaurel

myLaurel is seeking a dedicated and experienced Clinical Liaison based in New Orleans, LA to support the launch and expansion of our innovative home-based acute care services within a leading partner hospital system.

This pivotal role will focus on identifying eligible patients, supporting smooth hospital-to-home transitions, and strengthening partnerships with clinical teams. You'll leverage your deep knowledge of hospital operations and care coordination to make a meaningful impact—improving outcomes, reducing readmissions, and elevating patient experiences.

About Us

myLaurel is the leader in home-based acute care tailored to the needs of frail, elderly, and complex patients. Our mission is to radically improve care by delivering hospital-level services at home, helping patients avoid unnecessary hospitalization, achieve better outcomes, and experience care with dignity and comfort.

Key Responsibilities

Relationship Building: Develop strong, ongoing partnerships with hospital leadership, medical staff, and care teams.
Patient Referrals: Identify eligible patients and develop referral pathways to drive volume.
Patient Engagement: Educate patients and caregivers on our model, secure informed consent, and support discharge planning.
Strategic Development: Collaborate with Client Success to drive service line growth aligned with hospital goals.
Clinical Expertise: Apply clinical judgment to support eligibility decisions and program recommendations.
Performance Measurement: Track referral metrics and patient outcomes to drive program improvements.
Collaboration: Work cross-functionally with internal myLaurel teams to ensure seamless transitions and optimal care.
Documentation: Complete timely, accurate documentation and professional correspondence.

Key Competencies

Strong clinical knowledge and decision-making
Care coordination and discharge planning expertise
Outstanding interpersonal and communication skills
Highly organized and proactive with strong time management
Proficient in EHR systems and documentation
Comfortable navigating complex healthcare environments

Requirements

Active clinical license in one of the following disciplines:
- Registered Nurse (RN)
- Licensed Practical/Vocational Nurse (LPN/LVN)
- Licensed Clinical Social Worker (LCSW)
- Emergency Medical Technician – Paramedic (EMT-P)
Minimum 2 years of clinical experience in inpatient, acute care, or emergency settings
Demonstrated success in meeting KPIs and improving care transitions
Analytical thinker with strong problem-solving abilities
Reliable transportation and ability to travel daily between three hospital locations in the New Orleans area (Kenner, Uptown, and West Bank)
Valid driver's license and current auto insurance

Schedule

Monday–Friday, 8:30 AM – 5:00 PM
Occasional evenings or weekends as needed for patient needs

Compensation & Benefits

Salary: $90,000–$105,000 annually, plus productivity bonus based on performance
Benefits:
- Comprehensive health insurance
- Retirement plans
- Paid time off
- Professional development support

Apply Today

Join myLaurel and be part of a healthcare transformation—bringing acute care home where it belongs.

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